Contact Information

You can contact the customer service representative of Air New Zealand calling Air New Zealand's helpline phone numbers.

Toll-Free Number:

  • (800) 262-1234
  • (800) 262-1234
  • +649 366 2929
Write review

does not support this feature.

Currently you can call only US numbers.

Air New Zealand Website:

Air New Zealand Online Chat:

Corporate Office Address:

Air New Zealand Customer Support
Private Bag 92007
Auckland, New Zealand 1142


64 (0)9 256 3531

Other Info (opening hours):

9am - 5pm (NZ time), Monday to Friday

Help in Social Networks:


Air New Zealand Terms of Service
To read more:
Air New Zealand Privacy Policy
Air New Zealand plays a pivotal role in supercharging New Zealand's success environmentally, socially and economically. That's a responsibility that Website take very seriously. Air New Zealand can only fulfil this role with the trust of Company's customers, employees, shareholders, business partners and communities. The way The Company handle The Customer's personal information is crucial to earning and maintaining this trust. As an international airline, Website need to collect personal information about Company's customers and passengers. Website try to collect this directly from The User of Website as much as possible, but may also collect information through some of Company's trusted third parties. want to give The User of Website the best possible experience Website can provide and need to collect and use some of The Client's information to provide The User the travel experiences, products and services The Client of Air New Zealand request from The Company
To read more:

Air New Zealand Limited (AIZ) provides transportation of passengers and cargo on scheduled airline services within, to and from New Zealand. It operates flights domestically both within New Zealand and Australia, and internationally extensively covering the Asian region, United States and Europe. International operations are undertaken independently and through codesharing. AIZ is also a full member of the Star Alliance network - the world's largest multi-airline alliance. Company History AIZ began operations in 1940 as Tasman Empire Airways Limited (TEAL) and was renamed Air New Zealand in 1965. Owned by the New Zealand government, Air New Zealand was privatised and then listed on the New Zealand Stock Exchange in 1989. Air New Zealand also encompasses business units providing engineering and ground handling services. Subsidiaries extend to booking systems, travel wholesaling and retailing services.

Air New Zealand reviews and complaints
Edit Description

Compare Air New Zealand To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Malaysia Airlines

Malaysia Airlines

125 reviews
Compare Air New Zealand vs Malaysia Airlines


378 reviews
Compare Air New Zealand vs OneTravel
Virgin Australia

Virgin Australia

10 reviews
Compare Air New Zealand vs Virgin Australia

Air New Zealand Stats

Filter Reset Filter by range.
  • Day
  • Week
  • Month
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.
Write a review
Do you have something to say about Air New Zealand? What happened? What can we help you with?
Submit review Don't show this popup